Book on WhatsApp
Book on WhatsApp
◆ Loulé · workshop

Insurance Repairs — Two Separate Services

An insurance claim can go two ways, and we keep them as two clearly separate services, so it is always clear who answers for what. One: we repair the insured damage ourselves, at the JustCars workshop — and, as always, we answer for the work we did. Two: if another workshop does the repair, often the one your insurer approves, we carry out an independent quality check — we inspect the car and give you a written report of what we find.

Insurance Repairs — Two Separate Services
★ 5.073 Google reviews
17+years experience
STEKcertified installers
2studios · Almancil + Loulé

Two services — and who answers for what

Service one — we repair it ourselves. The insured damage is repaired at the JustCars workshop, with the colour matched on your actual car and the work documented from the first inspection to handover — photographs, agreed scope, written record — so the file supports your claim. As always, we answer for the work we did.

Service two — an independent check of another workshop's repair. If the repair is done elsewhere, often at the insurer's approved shop, we inspect the car and give you a written report: panel fit and gaps, paint match in daylight and artificial light, paint-depth measurement, glass, seals and whatever the claim covered. We answer for our inspection and our report — the repair itself remains the responsibility of the workshop that did it, and we say so plainly.

Oleg Zugravyy
Oleg ZugravyyFounder, JustCars — 17+ years with cars

“When an insurer's body shop returns a car, I measure the paint before the owner signs anything. Fresh paint hides its shortcuts for a few months — a depth gauge finds them in minutes.”

How insurance repairs work — and where quality slips

When a claim is filed, the insurer authorises a repairer from its approved panel. Approved workshops accept lower labour rates in exchange for referral volume. The commercial logic is straightforward: time on the job must be minimised to preserve the margin. That pressure shows in the repair.

Parts are specified at the lowest cost the insurer will approve. For cosmetic panels, this sometimes means second-hand or non-OEM replacements. For paint, it can mean matching to the car's current appearance rather than its original specification — which matters on cars that have been repainted before. Structural work is authorised to the minimum scope the insurer accepts, not always the scope that a complete repair requires.

The car is returned looking repaired. The owner accepts it without specialist knowledge of what to check. Issues that surface later — paint that does not match in direct sunlight, a panel gap that was never correct, a seal that was not replaced — become a dispute between the owner and the repairer, often without documentation of what the original damage was or what the repair actually involved.

Service two: what the independent check covers

For this service we work independently of the insurer and of the workshop doing the repair. We inspect, we document and we report to you, the vehicle owner — we do not repair the car in this route, so nothing in the report is shaped by our own work.

If you come to us before the repair begins, we inspect the car and document the damage, so there is a dated baseline to compare against later. Share the repair scope and the parts proposed, and where we see a concern — non-OEM parts on structural or safety-critical components, damage left out of the scope — it goes into the report, so you can raise it clearly with the insurer.

Why the timing matters: shortcuts in structural work, if taken, become invisible once the car is painted. A baseline before the repair and a careful inspection after it — with paint-depth measurement, not just the eye — is how they are found without a full strip.

When the car comes back from the other workshop, we conduct a thorough post-repair inspection: panel fit and gaps, paint match in natural and artificial light, glass and seals, electrical function where the repair touched wiring, and any component that was specified in the original claim. We produce a written report. If issues are found, we help you communicate specific findings to the repairer precisely, not vaguely.

Why this protects your car and your position

A documented pre-repair and post-repair record changes your position in any subsequent dispute. Without documentation, a complaint about paint quality or panel fit is difficult to substantiate after the fact. With it, you have a precise, dated record of what the car looked like before, what was agreed, and what was delivered.

Original parts and correctly executed paint protect resale value. A car repaired with non-OEM structural panels or with paint that does not match is worth less at sale — and if non-OEM parts have not been declared, that creates a disclosure problem at the next insured event. Some insurers also complicate renewal on a car where prior repair details are unclear.

Structural repairs executed correctly the first time avoid safety issues that only appear in a subsequent collision. The integrity of a sill, a B-pillar or a floor pan is not visible after paint. It matters when it is needed.

Service one: the insured damage, repaired at JustCars

JustCars is a premium Algarve car studio with two equal branches — in Almancil and in Loulé — serving Quinta do Lago, Vale do Lobo, Vilamoura, Quarteira and Faro. When we repair the insured damage ourselves, the work is documented from the first inspection to the final hand-over — and, as always, we answer for the work we did. We reply in seconds on WhatsApp, not in 24 hours.

Service one: what a documented repair means

When JustCars repairs the insured damage, the job is documented from the first inspection to the final hand-over. Every stage — the damage assessment, the agreed scope, the materials used and the finished result — is recorded, so there is a clear, written trail behind the work on your car.

That documentation protects you and the repair itself. The scope is transparent, the standard is verifiable, and nothing is left to a verbal promise.

Registered trademark, real certifications, verifiable credentials

JustCars is a premium Algarve car studio with two equal branches, in Almancil and in Loulé, serving Quinta do Lago, Vale do Lobo, Vilamoura, Quarteira and Faro. Our trademark is registered in both Portugal and the EU — a simple, verifiable mark of trust.

Our credentials are real: STEK certification for paint protection film, RestorFX official-centre status, WRAP Institute training, and work with trusted systems including Colourlock and Geist. With 17+ years of master experience behind the studio, we treat every repair as craft.

How we build a repair file for the insurance process

It starts with a conversation on WhatsApp: tell us what happened and we arrange an inspection — you can send photos if you like, but they are not needed. We inspect the car, document the damage, and agree a clear scope before any work begins. From there we build a repair file that supports the insurance process with photographs, measurements and a written record of the work.

The price is fixed and agreed up front, so you know the scope and the standard before the car goes into the studio — no surprises once the work is under way.

Paint matching and clear-coat regeneration where it fits

Colour is where a repair is either invisible or obvious. We take paint matching seriously so a repaired panel reads as one with the rest of the car. Where the damage is limited to the clear coat — fine scratches, swirls or oxidation — RestorFX Polymimetic regeneration can restore the finish rather than repaint it, adding around 10 microns of clear coat and keeping your car's original colour.

We use each system only where it genuinely belongs, and we explain which approach your car needs and why.

Concierge pickup & delivery for villa and resort clients

Dealing with a repair should not disrupt your stay. Our concierge service can collect the car from your villa or resort around Almancil, Quinta do Lago, Vale do Lobo or Vilamoura, carry out the work at the studio, and return it to you.

Just message us on WhatsApp to arrange a collection window that suits you.

Honest, premium work you can verify

Premium does not mean opaque. We explain what your car needs, what it does not, and why — then we work from inspection, preparation and documented scope. With a registered trademark and a written record either way, the standard is something you can check, not just take on trust.

Had an accident? Message JustCars on WhatsApp +351 924 744 383 or book at /online-booking/ — tell us whether you want the repair done here, or an independent check of a repair done elsewhere.

Why JustCars

Done properly

How to find us
9 min from Loulé centre
  • Loulé Market — 9 min
  • Área Empresarial de Loulé, lote 21B — we're here
  • Almancil studio (second location) — 15 min
Open in Google Maps ↗
Recent work

From the studio

Project build
Project build
Convertible roof
Convertible roof
Restoration bay
Restoration bay

Straight answers

Does my insurer need to approve this?

For the independent check, no — you engage us directly as the vehicle owner, and you have the right to have an independent third party inspect work carried out on your car. If we do the repair ourselves, we document it so the file supports your claim; how the claim is settled stays between you and your insurer.

When should I contact you?

Before the repair begins is best — whether we do the repair or check someone else's, we can inspect and document the damage first. If you contact us after another workshop has finished, we can still carry out a post-repair inspection and give you a written report of what was delivered, which is useful if you have concerns or plan to raise a dispute.

Is this an inspection service or do you also carry out the repair?

Both — as two separate services. We can repair the insured damage ourselves at the JustCars workshop, and, as always, we answer for that work. Or, if another workshop does the repair, we inspect it independently and give you a written report; then we answer for our inspection and report, and the repair stays the responsibility of the workshop that did it. If the report finds a problem, it gives you specific points to put to that workshop, not vague dissatisfaction.

Do you handle insurance accident repairs?

Yes — that is the first of the two services. We inspect the car, agree a clear scope, repair the damage at our workshop and document it from the first inspection to the final hand-over, so the file supports the insurance process. As always, we answer for the work we did. Message us on WhatsApp to get started.

What does the written record contain?

For a repair we do ourselves: every stage is recorded — the damage assessment, the agreed scope, the materials used and the finished result. For an independent check: the findings of our inspection — fit, gaps, paint match, paint depth and the points the claim covered. Either way there is a clear, written trail.

Will the repaired paint match the rest of the car?

Paint matching is central to a good repair, and we take it seriously so a repaired panel reads as one with the car. Where damage is limited to the clear coat, RestorFX regeneration can restore the finish while keeping your original colour.

Is the price fixed?

For a repair at JustCars, yes: the price is fixed and agreed after we inspect the car and agree the scope, before any work begins. For an independent check, we agree what the inspection covers and its price with you before we start.

Can you collect my car from my villa or resort?

Yes. Our concierge service can collect the car from your villa or resort around Almancil, Quinta do Lago, Vale do Lobo or Vilamoura, complete the work at the studio, and return it. Arrange it on WhatsApp.

How quickly will you reply?

We reply in seconds on WhatsApp (+351 924 744 383), not in 24 hours. You can also book online at /online-booking/.

What our clients say

A selection of public Google reviews, text unedited; all reviews and the overall rating are on Google. JustCars does not check whether each reviewer was a customer.

A
Alex Knight
★★★★★

Oleg & the team did a fantastic job restoring my 1995 Jeep Wrangler — on budget, on time and exactly as promised, with regular photos and updates throughout. Excellent job. Wouldn't hesitate to recommend and use again. 5*

D
Darrick Brozyna
★★★★★

A huge thank you to you and your team! My car has never looked so clean! Just Cars did an amazing job making my car look brand new. It was full of sand, dirt, food — everything the kids could possibly put in it, and years since its last proper detail. Just Cars was amazing. A huge thank you!!

A
Antony Richards
★★★★★

My wife and I have been using Just Cars for a while now and always find the service fantastic — very professional and helpful. They've done numerous things for us, from valet to fitting stereos and mechanical work. Would highly recommend them.

S
s g
★★★★★

I've had a great experience with JustCars — definitely a place I'll be coming back to! A professional team with friendly, down-to-earth people who clearly care about the quality of their work. Keep it up, guys — wishing you all the success!

N
Nick Mulhall
★★★★★

The guys did work on the Ferrari and they did a great job — thank you!

M
Marcel Willems
★★★★★

Oleg is great. I bought a used BMW X5 from a private seller and the aluminium centre console had a few scratches. Oleg made it look brand new with a flawless wrap. Highly recommended.

C
Charles Carter
★★★★★

So glad I found Just Cars. Oleg and his team sorted a small issue with my car's finish within 24 hours — and they're specialists in every kind of car maintenance. Highly recommended.

F
Filipe Rodrigues
★★★★★

We had a tricky problem — removing dried-out vinyl lettering from our van that even the signage company couldn't manage. Alek quickly came up with a solution and the work was high-quality and super fast. Recommended for excellent professionalism.

S
Steven de Jong
★★★★★

When you love your car, go to Just Cars!!! What they do is truly amazing. When you collect your car it's better than picking it up from the Porsche dealership — and far better protected. Steven

Y
Yuriy Sukhov
★★★★★

Just Cars is the right place for car aesthetic restoration! Detailing specialists who deliver impeccable work — polishing, ceramic coating and deep cleaning — leaving your vehicle like new. Professionalism and quality guaranteed!

A
Alex Knight
★★★★★

Oleg & the team did a fantastic job restoring my 1995 Jeep Wrangler — on budget, on time and exactly as promised, with regular photos and updates throughout. Excellent job. Wouldn't hesitate to recommend and use again. 5*

D
Darrick Brozyna
★★★★★

A huge thank you to you and your team! My car has never looked so clean! Just Cars did an amazing job making my car look brand new. It was full of sand, dirt, food — everything the kids could possibly put in it, and years since its last proper detail. Just Cars was amazing. A huge thank you!!

A
Antony Richards
★★★★★

My wife and I have been using Just Cars for a while now and always find the service fantastic — very professional and helpful. They've done numerous things for us, from valet to fitting stereos and mechanical work. Would highly recommend them.

S
s g
★★★★★

I've had a great experience with JustCars — definitely a place I'll be coming back to! A professional team with friendly, down-to-earth people who clearly care about the quality of their work. Keep it up, guys — wishing you all the success!

N
Nick Mulhall
★★★★★

The guys did work on the Ferrari and they did a great job — thank you!

M
Marcel Willems
★★★★★

Oleg is great. I bought a used BMW X5 from a private seller and the aluminium centre console had a few scratches. Oleg made it look brand new with a flawless wrap. Highly recommended.

C
Charles Carter
★★★★★

So glad I found Just Cars. Oleg and his team sorted a small issue with my car's finish within 24 hours — and they're specialists in every kind of car maintenance. Highly recommended.

F
Filipe Rodrigues
★★★★★

We had a tricky problem — removing dried-out vinyl lettering from our van that even the signage company couldn't manage. Alek quickly came up with a solution and the work was high-quality and super fast. Recommended for excellent professionalism.

S
Steven de Jong
★★★★★

When you love your car, go to Just Cars!!! What they do is truly amazing. When you collect your car it's better than picking it up from the Porsche dealership — and far better protected. Steven

Y
Yuriy Sukhov
★★★★★

Just Cars is the right place for car aesthetic restoration! Detailing specialists who deliver impeccable work — polishing, ceramic coating and deep cleaning — leaving your vehicle like new. Professionalism and quality guaranteed!

Insurance repair — done here, or checked independently?

Tell us on WhatsApp the car, the stage the claim is at, and whether you want the repair done here or an independent check of another workshop's repair. We will invite you for an inspection — you can send photos if you like.

From our Instagram
Follow @justcars_almancil →
Este site também está disponível em Português. Ver em Português →