Updated 3 November 2026

Cookie Policy

This page explains how JustCars uses cookies, local storage and similar first-party technologies on justcars.pt.

We use essential security logging for every request. Analytics cookies/local storage are used only after the visitor accepts analytics in the cookie banner. Booking and chat consents are separate from analytics cookies.

What We Store

Essential security logs: request path, timestamp, user-agent, IP headers, referrer and bot/abuse signals. These are server-side logs and do not need browser cookies.
Consent state: your analytics choice: accepted, rejected or unset.
Anonymous page measurement: time spent on a page, scroll depth and clicks on contact or booking buttons, sent without cookies, visitor ID or page history. Time and scroll measurement stops if you reject analytics.
Visitor ID: a first-party anonymous ID used to connect page views, clicks and Sofia chat context after consent.
Attribution: UTM source/medium/campaign, landing page and referrer when available.
Page journey: recent pages viewed on justcars.pt, stored first-party, so the team can understand what service the visitor was considering.

Exact Items Stored In Your Browser

jc_consent (cookie and local storage) and jc_analytics_consent (local storage): your banner choice. Essential. The cookie expires after about 180 days.
jc_vid (cookie and local storage): visitor ID. Only after you accept analytics.
jc_sid, jc_sid_ts (local storage): current visit session. Only after you accept analytics.
jc_attr, jc_page_history (local storage): attribution and page journey. Only after you accept analytics.
justcars_chat_history (local storage) and jc_chat_sid (session storage): your own chat conversation, kept in your browser so it survives a page reload. Created only when you use the chat. Essential for the chat.

Why We Use It

We use this information to understand which services visitors look at, improve the website, identify bots/competitor scraping, prepare better Sofia responses and follow up on booking or quote requests.

Marketing

Marketing messages by WhatsApp or email are not based on the analytics cookie banner. They require a separate marketing choice in the chat or booking form. If you do not opt in, analytics acceptance does not authorise promotional messaging.

Third Parties

The current JustCars analytics layer is first-party. Website fonts are served from justcars.pt, and pages do not embed Google Maps: map, WhatsApp and Instagram links open the provider's own site only when you click them, and that provider's policy then applies.

Your Choice

You can accept or reject analytics in the banner. Rejecting analytics does not block essential security logging or the core website. You can also clear your browser storage to remove local visitor identifiers.

Contact

Questions: [email protected].